Hello
On March 12, 2021, I sent the form to Vuforia Billing Support for the renewal of the Basic License that expired on December 4, 2020.
My case # 15793120
I still have not received a response.
Please, I need to renew the license because I have an application that does not support new users due to the expiration of the Vuforia license.
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Renewal of the Basic License
March 22, 2021 - 7:22am #1
Hi,
Billing resplied to your account e-mail and not the one specified in the case. @intervertex.com
They confirmed that an expired license cannot be reactivated and you should purchase a new license.
Thank you.
Vuforia Engine Support