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Suspended license

May 20, 2021 - 8:42pm #1

Hi, 

 

My license were suspended due to that the payment didnt go through because  I didnt have enough credits on it. I have put money on card now I need support to recharge the credit card and recover the license. How long does it take it? I need to recover the license now. Who I need to contact?

Suspended license

May 20, 2021 - 11:30pm #2

Hi,

Please submit a ticket by following this link: https://developer.vuforia.com/support/contact/billing

The Billing team will help you further.

Thank you.

Vuforia Engine Support

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