"We offer new support options and therefor the forums are now in read-only mode! Please check out our Support Center for more information." - Vuforia Engine Team

Suspended license

By ARTurkistan on Fri, 05/21/2021 - 03:42

Hi, 

 

My license were suspended due to that the payment didnt go through because  I didnt have enough credits on it. I have put money on card now I need support to recharge the credit card and recover the license. How long does it take it? I need to recover the license now. Who I need to contact?

Hi,

Please submit a ticket by following this link: https://developer.vuforia.com/support/contact/billing

The Billing team will help you further.

Thank you.

Vuforia Engine Support