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Unable To Request License

August 21, 2017 - 11:12pm #1

"Authorization Required

You must first log in or register before accessing this page.

If you have forgotten your password, click Forgot Password to reset it."

 

getting this error message when requesting a license and the same message is shown even when I try to contact support!

Unable To Request License

August 23, 2017 - 8:34am #2

Hello magicofspade,

The force.com authorization is not something related to logging into our web portal. You should try clearing your browser cache or try a different web browser.

Alternatively, if you're on a work network or vpn of some sort, you might want to check with your IT department to see if they know anything about the issue.

If none of the above fix it, you might want to give your computer a scan for malware/viruses just to be safe.

Thanks,

-Vuforia Support

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