I was sent notification that our license was going to expire due to incorrect billing details. I updated the billing information prior to the license being suspended and it was still suspended.
Now our live app is non-functional.
I sent a follow-up support request Case #15623890 and I did not receive a timely response.
Why is there no way in the portal to pay and reinstate the license in a timely fashion? I see others have had this same issue, this really is creating a hardship where there should not be one.