Log in or register to post comments

Using develompent license in production

July 7, 2020 - 3:11am #1

Sorry if this isn't the correct forum for this thread (really I'm afraid that there isn't a correct forum for this thread, dues this is politically incorrect)

As the most European people knows, PTC don't want to sell the Vuforia Basic license if no has VAT number. In Spain, the VAT number is assigned by goberment in certain cases, and, of course, this is not neccesary to buy a license (f.e: I pay Adobe and other software licenses without VAT number).

The problem is that I've been finished the projecta an need to buy the Vuforia license, and I can't buy it if I don't have VAT number, and Vuforia doesn't provide any solution. don't respond e-mails, and the local partner insist that don't receive my (numerous) emails (the worst customer service I've ever seen).

Due that the unique solution at this time is using Vuforia in production, with the development license and the water mark until I looking for other software and this replaced Vuforia, my question is:

Some people knows if the development version has any kind of limitation over time?

This is important, my customer has acepted to use temporarily the software with the watermark, but I can't allow that the software doesn't work suddenly.

Thanks in advance.

 

Using develompent license in production

July 14, 2020 - 6:28am #2

Hi,

I apologies for the created inconvenience.

I believe you reached to us also over social media.

We escalated this to our billing team but unfortunately the discussion is still on-going.

In regards to your questions, no there are no technical limitations for the develop license but if the license/app is caught by our compliance team, they will shut it down.

Thank you for your understanding.

Vuforia Engine Support

Log in or register to post comments