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VWS API calls

March 2, 2020 - 5:20am #1

It is written here https://library.vuforia.com/articles/Training/Cloud-Recognition-Guide:

100,000 VWS API calls per day are allowed.

How to get more than 100K?

Your support team does not respond to requests through the form on the site.

VWS API calls

March 13, 2020 - 3:01am #6

Please answer me regarding VWS API calls.

VWS API calls

March 3, 2020 - 5:00am #5

I tried again, the same result. Of course I looked in spam.

VWS API calls

March 3, 2020 - 3:24am #4

Hi,

If you did not receive a confirmation e-mail stating that a Sales Rep will contact you in the next 72h than this might be the issue why you where not contacted.

I've quickly tested the link and it work for me. I received a confirmation e-mail.

Could you please check your spam folder and confirm if you received any confirmation e-mails?

Thank you for your understanding.

Vuforia Engine Support

 

VWS API calls

March 3, 2020 - 12:09am #3

mcotora wrote:

Could you please let me know when you made the request?

I did not receive any confirmation emails. I sent several requests within a month.

 

mcotora wrote:

and did the e-mail address associated with the Vuforia account?

Yes.

 

mcotora wrote:

The correct approach is to go through the form and a Sales Rep will contact you with details.

You guys have a serious problem with your support team.

VWS API calls

March 2, 2020 - 5:49am #2

Hi,

Could you please let me know when you made the request? and did the e-mail address associated with the Vuforia account?

The correct approach is to go through the form and a Sales Rep will contact you with details.

Thank you.

Vuforia Engine Support

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