Please answer me regarding VWS API calls.

I tried again, the same result. Of course I looked in spam.

Hi,

If you did not receive a confirmation e-mail stating that a Sales Rep will contact you in the next 72h than this might be the issue why you where not contacted.

I've quickly tested the link and it work for me. I received a confirmation e-mail.

Could you please check your spam folder and confirm if you received any confirmation e-mails?

Thank you for your understanding.

Vuforia Engine Support

mcotora wrote:

Could you please let me know when you made the request?

I did not receive any confirmation emails. I sent several requests within a month.

mcotora wrote:

and did the e-mail address associated with the Vuforia account?

Yes.

mcotora wrote:

The correct approach is to go through the form and a Sales Rep will contact you with details.

You guys have a serious problem with your support team.

Hi,

Could you please let me know when you made the request? and did the e-mail address associated with the Vuforia account?

The correct approach is to go through the form and a Sales Rep will contact you with details.

Thank you.

Vuforia Engine Support