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3D object scans not tracking

March 15, 2019 - 9:35am #1

I made a model target database using the Vuforia Object Scanner app on Android.  However, when I import one of the targets into a scene and deploy it to my iPhone 8, it does not track at all, as it seems that the object is never recognized.  How should I go about fixing the recognition/tracking issue? 

3D object scans not tracking

March 18, 2019 - 4:12am #2

Hello,

Unfortunately, you've mixed target types and the device databases are not compatible between features.

Object Targets are authored using the Vuforia Scanner App and the Target Manager: https://library.vuforia.com/content/vuforia-library/en/features/objects/object-reco.html

Model Targets are authored using the Vuforia Model Target Generator: https://library.vuforia.com/content/vuforia-library/en/features/objects/model-targets.html

Thanks,

Vuforia Engine Support

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