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app crashed when initializing positional device tracker

June 18, 2019 - 3:46pm #1

Hi, we've been working with C++ version of model target, which works fine. But the moment initializing the positional device tracker, the app crashed, didn't give feedback if the initializing was succeeded or not. The debugger stopped at the line below, then silently crashed. 

posionalDeviceTracker = static_cast<Vuforia::PositionalDeviceTracker*>(trackerManager.initTracker(Vuforia::PositionalDeviceTracker::getClassType()));

We've tested with Vuforia 7.5, and 8.1.7, with the same behavior. Test devices are Galaxy S7, S8, etc. 

Any suggestion? 

Thanks!

app crashed when initializing positional device tracker

June 20, 2019 - 9:12am #2

Hello,

Can this issue be reproduced when running our Core samples? https://developer.vuforia.com/downloads/samples

If so, please provide the device model numbers so that we can attempt to replicate: Settings->About phone/device->Model number

Thanks,

Vuforia Engine Support

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