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Export trained 360 database fails

October 11, 2019 - 2:12am #1

After my advanced model target 360 database has been successfully trained, I clicked the Export button. Then I got the following error. See the image attached. How to solve this problem? Thanks ahead.

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Image icon Tractor360 database 16.png71.79 KB

Export trained 360 database fails

October 17, 2019 - 6:23pm #5

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Export trained 360 database fails

October 17, 2019 - 6:22pm #4

I have figured it out! The reason is that the trained model target database is stored in some cloud drive (maybe Google Drive or something like this), but the China GFW prevents the MTG to access the cloud drive, so the MTG doesn't create the dataset directory in Windows 10's user directory. Thanks anyway!

Export trained 360 database fails

October 16, 2019 - 4:15am #3

Hi,

Based on the error, it seems to be a an issue with your temp folder.

Could you please run MTG with admin rights and let me know if the issue occurs?

Thank you.

Vuforia Engine Support

Export trained 360 database fails

October 11, 2019 - 8:24pm #2

No database files downloaded and saved into the directory (this directory itself is not created too):

C:\Users\syp737\AppData\Roaming\PTC\Vuforia\TractorAR_d83caf997ba644f1a4105eed8354f39c

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Image icon Tractor360 database 24.png81.72 KB
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