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Model Target Generator Error When Importing CAD model

April 17, 2019 - 6:08am #1

Getting this error when trying to import my first model into the model target generator:





I have tried with .fbx and .dae files.

If I click "ok" it just goes on to saying its import forever (atleast 30 minutes has passed)

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VMANordic
Joined:
February 18, 2019
Posts: 6
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Model Target Generator Error When Importing CAD model

April 24, 2019 - 9:54am #4

Hello @VMANordic,

We're not tracking any known issues (ones that we've been able to reproduce) similar to yours.

Maybe the version of Java being used? Just guessing...

Thanks,

Vuforia Engine Support

medabit
Joined:
February 26, 2016
Posts: 2773
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Model Target Generator Error When Importing CAD model

April 24, 2019 - 2:21am #3

Got it working on another computer - same version (Model Target Generator 8.1.8) and same model (a high detail model with 1512 parts and 306.382 triangles).

 

Is it a permission issue? Library issue? -The OS is the same (windows 10).

VMANordic
Joined:
February 18, 2019
Posts: 6
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Model Target Generator Error When Importing CAD model

April 17, 2019 - 10:31am #2

Hello,

Two questions:

  • Which version of the Model Target Generator are you using?
  • Can you share the file (3D model) that you're trying to import?

For the latter, if you don't wish to share here, please DM me a link for downloading.

Thanks,

Vuforia Engine Support

medabit
Joined:
February 26, 2016
Posts: 2773
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