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Model Target Generator Error When Importing CAD model

April 17, 2019 - 6:08am #1

Getting this error when trying to import my first model into the model target generator:





I
 have tried with .fbx and .dae files.

If I click "ok" it just goes on to saying its import forever (atleast 30 minutes has passed)

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Image icon Model_Target_Generatir_error.PNG8.5 KB

Model Target Generator Error When Importing CAD model

April 24, 2019 - 9:54am #4

Hello @VMANordic,

We're not tracking any known issues (ones that we've been able to reproduce) similar to yours.

Maybe the version of Java being used? Just guessing...

Thanks,

Vuforia Engine Support

Model Target Generator Error When Importing CAD model

April 24, 2019 - 2:21am #3

Got it working on another computer - same version (Model Target Generator 8.1.8) and same model (a high detail model with 1512 parts and 306.382 triangles).

 

Is it a permission issue? Library issue? -The OS is the same (windows 10).

Model Target Generator Error When Importing CAD model

April 17, 2019 - 10:31am #2

Hello,

Two questions:

  • Which version of the Model Target Generator are you using?
  • Can you share the file (3D model) that you're trying to import?

For the latter, if you don't wish to share here, please DM me a link for downloading.

Thanks,

Vuforia Engine Support

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