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Model Target generator fails to load the CAD

October 11, 2019 - 2:57am #1

Hi,

 

 this is very odd, I am trying to recreate a model target I did last week ( for scaling reasons, I'll talk about this on another thread).

 

 but now, it simply doesn't want to load the cad files. It's stuck here:

 

 

The fbx in question is here: https://www.dropbox.com/s/jd5mxtthi684vb5/BELLX1.fbx?dl=0

 

I am not sure what happened between last week and now for this fbx to stop working inside  the generator.

any hint appreciated :)

Bye,

 

 Jean

 

 

Model Target generator fails to load the CAD

October 16, 2019 - 2:21am #4

Hi,

You mentioned that it worked last week. Did you maybe upgrade in the meantime to MGT 8.5.8? Was the model first imported with MTG 8.3.8?

Also please delete .shadow and .published from the project folder, afterwards try to access the model again. Let us know if it worked.

Thank you.

Vuforia Engine Support

Model Target generator fails to load the CAD

October 16, 2019 - 12:54am #3

Hi,

 it's spinning yes, it's not frozen. I reinstalled indeed several times already, but it always fails.

Could it be that because I am on a virtual machine it behaves odd? it worked the first time and I was on a virtual machine also, so it's odd that now I can't get it to work anymore.

Bye,

 Jean

Model Target generator fails to load the CAD

October 14, 2019 - 5:32am #2

Hi,

I tested the behavior and was able to upload your fbx file into MTG 8.5.8 and preview it. The file took 3-4 sec to load initially but afterwards was very quick.

Is the wheel still spinning with loading cad? or does it freeze?

Have you tried uninstalling and installing the app again?

Thank you.

Vuforia Engine Support

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