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ModelView file faild to upload

I have got a vip service.

And use the model target generator to generate a modelview file.

Did what you have told me in the guide,and it comes to a error when uploading the modelview file.and i do not know why.

The website said "at least one modelview file needs to be uploaded to create a new database"

I have tried serveral times to upload,and it all comes to this error.

You can see the error below.

 

Hello 0glass,

Would you be able to share with me your two modelview files so that I may attempt to upload these and see if I encounter the issue? Feel free to share these through a private message.

Thanks,

Vuforia Engine Support

do you have a email?

So that i can send it to you.

I can not upload the modelview file cause it does not support the format.

Attachment