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Targets manager is failing to create database

August 13, 2018 - 11:30am #1

Hi,

The targets database is not building. I have now tried multiple times. Compiling a database for Unity.

Message on website: "It is taking too long to create the database. Please try again."

Thanks for the help

Targets manager is failing to create database

February 18, 2019 - 11:09am #4

Hello @jimmygizmo,

There was an issue over the weekend that was mitigated today. Please update this thread if you continue to see these failures.

If you continue to have an issue, please provide the device database name in the Target Manager so that we can further review our logs.

Thanks,

Vuforia Engine Support

Small DBs fail too - Targets manager is failing to create database

February 15, 2019 - 7:40pm #3

It appears the problem may be intermittent and happens for even very small target databases, at least in my case.

I was getting the "taking too long" error in which the database fails to compile/download for a database with only two small images in it.

This happened many times and I even tried removing and re-adding the two small images a few times but with no success.

Also note, I was getting a number of failed attempts to add or upload the images at that initial stage.

Images would successfully add/upload after two or three tries.

Anyhow, EVENTUALLY, after about 10 or more attempts to download the database, it finally succeeded.

Maybe the issue is load or some performance/resource issue on the server doing the processing?

Right now it is a Friday night so I think usage should be on the low side.

Hope this info helps.

Targets manager is failing to create database

August 13, 2018 - 12:07pm #2

Solved it by deleting and re-adding my targets

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