Hi.
I upload a test 3D object scan (.od file) some weeks ago and all works fine but that scan was a test I deleted it. The problem that I have is that I'm not able to upload the real .od file because always fails. I can't upload the previous files as well. I attach the image with the error.(BTW: Sorry for my bad English)
Thanks
| Attachment | Size |
|---|---|
 error_uploading_od_file.PNG | 10.81 KB |
Alright! Thanks for the point in the right direction Gorbepir!
Uploading a scan at 6.9MB worked and processed.
Also interestingly enough I learned more about the .od format. Turns out its an archive that contains individual images in sequence along with some meta info. That being said this also means that unique points of interest are independent of filesize. Turns out a few "green squares" (photos) filled with holding the phone stable can be more effective than an entire "filled" object capture that's sped through (blurry when saved out.)
All in all the feature is still broken, but at least there's a workaround confirmed from two sources.
Ran into this myself yesterday (oct. 5th.) The last object scan I attempted was a year ago which was fully working (and launched in a product.)
Attempted:
- The use of multiple browsers
- Chrome
- Safari
- Multiple scans done by different phones
- Nexus 5 (supported)
- Nexus 6 (unsupported)
- Nexus 6p (unsupported)
- Old .od files from a year ago (that were working and have a working database created from the same files)
Gorbepir's suggestion of uploading a less than 8MB track seems the most viable fix for now. I'll be testing this later today and posting any results.
Regardless this feature appears to be very broken. If it turns out to be the sub 8MB tracker problem. This is not even close to allow the fidelity of tracking that I require for production.
Also one of the least helpful error messages as well.
"There has been an error while processing your request. Please try again or search for the issue in the forums."
Not to mention that the Vuforia Scanner App change log stops after a while and doesn't even list the current hosted .apk version.
I have uploaded a 32M file Sep. 26th with no problem, something has happened from then.
Ran into this myself yesterday (oct. 5th.) The last object scan I attempted was a year ago which was fully working (and launched in a product.)
Attempted:
Gorbepir's suggestion of uploading a less than 8MB track seems the most viable fix for now. I'll be testing this later today and posting any results.
Regardless this feature appears to be very broken. If it turns out to be the sub 8MB tracker problem. This is not even close to allow the fidelity of tracking that I require for production.
Also one of the least helpful error messages as well.
"There has been an error while processing your request. Please try again or search for the issue in the forums."
Not to mention that the Vuforia Scanner App change log stops after a while and doesn't even list the current hosted .apk version.
For those that run into this (I did just now!), you can use the Device File Explorer in Android Studio to download these files. If you don't already have an Android Studio project to get that initial window to appear, simply create a temporary empty one and you'll be able to get to the tools you'll need.
From Android Studio, go to View->Tool Windows->Device File Explorer. In the root list you will see a folder for sdcard. Inside that will be a folder for VuforiaObjectScanner, then ObjectReco.
You can use "Save As..." from there to get the file on your computer, then the Vuforia Target Manager can be used to upload and process it.