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Can't add upload od files

Hi. 

I upload a test 3D object scan (.od file) some weeks ago and all works fine but that scan was a test I deleted it. The problem that I have is that I'm not able to upload the real .od file  because always fails. I can't upload the previous files as well. I attach the image with the error.(BTW: Sorry for my bad English)

 

Thanks

  

Same here, trying to upload all day. Uploading single image works though. File size was 12M.

When uploading the .od file, the bar gets stuck at around 95% and then the message appears.

niarEcorey

Wed, 10/05/2016 - 20:25

Same issue here as well; though we've had success with uploading .od files that are less than 8Mb in size. Anything larger than this fails.

[quote=niarEcorey]

Same issue here as well; though we've had success with uploading .od files that are less than 8Mb in size. Anything larger than this fails.

[/quote]

 

Yup made a smaller 7M version of the od and uploading worked.

SoluisDev

Thu, 10/06/2016 - 10:05

Is there still no update on this? I am on site for an AR installation which NEEDS to be completed today in order for an international conference. 

Those that have had luck with smaller files, how did you reduce the size of the .od?

lootcratemobile

Thu, 10/06/2016 - 15:35

Ran into this myself yesterday (oct. 5th.) The last object scan I attempted was a year ago which was fully working (and launched in a product.)

 

Attempted:

[quote=lootcratemobile]

Ran into this myself yesterday (oct. 5th.) The last object scan I attempted was a year ago which was fully working (and launched in a product.)

 

Attempted: