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Saving Issues - Object Scanning

I'm trying to scan an object with the Scanner app, which always seems to work fine but when I want to finish the session I enter a name and the app says it's saving but then I always end up in the start menu without any results.

I work with a Samsung Galaxy S4 mini which I know isn't really recommended. Do I need to change my device or is there another way to solve this issue.

 

fwindhaeuser

Mon, 03/14/2016 - 21:47

I've managed to get a scan on my Samsung but sometimes it still happens and I have to reboot my device sometimes multiple times. I've also gotten my hand on other devices which don't seem to have this problem.