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Why can't download my trackballs anymore?

June 23, 2012 - 4:43am #1

I can't download my trackables anymore.

It shows "Calling zip request" indefinitely.

 file://localhost/Users/peter/Desktop/E5AED829-3AD4-47AF-8945-AA852B7731C5.png

 

Thx for any help!

 

Why can't download my trackballs anymore?

June 26, 2012 - 1:40am #7

Unfortunately we are still having problems with this.

In the meantime some users have had success with other browsers, but this is not something that is guaranteed to work.

Thanks for your patience, and rest assured that this is being treated with the highest priority.  I will revert back when I have more news.

 

N

Why can't download my trackballs anymore?

June 26, 2012 - 1:22am #6

When I try to download 10 markers its ok but when i select 50 all crash near 14-15 marker. :/ 

Why can't download my trackballs anymore?

June 25, 2012 - 7:24pm #5

Hi I have been trying to download trackable data but I keep seeing spinning wheel and the "CALLING ZIP REQUEST" all times. I'm not sure what's going on. Anyone has ideas ?Cry

Why can't download my trackballs anymore?

June 25, 2012 - 3:35am #4

Apologies for the incovenience.

We are investigating this isssue and will revert back when there is more news.

 

N

Why can't download my trackballs anymore?

June 24, 2012 - 8:35pm #3

I am having the same problem. "Calling zip request..." stays on the screen forever and the wheel turns. This happens when I ask for a non-Unity trackable. Unity downloads work fine.

Why can't download my trackballs anymore?

June 23, 2012 - 2:07pm #2

Please try again. The TMS was offline for a short while the other day. 

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