Dear Support Team, we're facing an intermitent issue, and we need to deliver the app by Monday.
We've bought the Classic license (499), and developed a video play app using Unity 5.1.1f +Vuforia 4.2.3, as recommended in your forum (we've followed all those issues described in the thread you highlight in green)
Basically we've started from your video demo, and removed vuforia's scene manager from the scene, and created our own based on Unity's new GUI (couple of pannels, and some buttons)
The issues we face:
Most of the times the app runs very nice, but some times it doesn't.
After installing the app, the first time I run it some times it shows some crazy colours on the screen (garbage).
Other times, let's say the following days, the first time we run the app, it provides either crazy colours on the screen, or a black screen + the video (without rendering what's on the camera)
Could this issue be related to the way you check the licenses?
We've been able to see the same random issue with a moto G device (android 5), and with a Samsung Duos (android 4).
Thanks in advance,