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Extended tracking crash on S3

November 16, 2014 - 2:39am #1

Hi, I got this weird issue with some versions of the Galaxy S3 specific for the Korean marker (Korean market is our key market).

The specific model is SHV-E210S.

Basically the moment the user triggers the AR, the app crashes and the debug log clearly shows that is a memory issue. WHen ET is off, all works fine.

Tried with other GS3 models and it works fine, the problem is just with this speficic Korean version but as explained before, its a big problem for us as the Korean marker its huge for us.

Using unity 4.5.5p5, vuforia 3.0.9 with Xcode 6.1 and iOS8.1 sdk.

 

Any idea how to solve this?

Is it possible to enable ET to all devices except this one?

 

Ale.

 

Extended tracking crash on S3

February 13, 2015 - 5:33am #5

closing as per lack of reply.

Extended tracking crash on S3

January 9, 2015 - 12:01am #4

Hi, 

this issue is resolved in Vuforia 4.0 beta, which you can download from here:

https://developer-beta.vuforia.com

could you try that out ? (e.g. by doing your simple cube test with Extended Tracking enabled)

 

Extended tracking crash on S3

December 8, 2014 - 5:43am #3

Hi, sorry for the delay but had no chance to try it early.

Yeah, the sample scene crashes too, I also tried an empty scene with just a cube and if ET is on it crashes (only on the Korean S3 as explained).

We are getting so many negative feedbacks just from South Korea that I can't even respond to all...:(

 

No problems on general S3 (US. or European versions)...

 

Ale.

 

 

Extended tracking crash on S3

November 20, 2014 - 2:38pm #2

1. Are you able to reproduce the crash using Extended Tracking with our ImageTargets 3.0.10 sample app for Unity?

2. Are you able to reproduce the crash using Extended Tracking with our pre-compiled vuforiasamples-3-0-9.apk?

https://developer.vuforia.com/resources/sample-apps/image-targets-sample-app

 

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