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Problem with UnityPackage generated

July 21, 2011 - 4:55am #1

Hi,

I have a problem with the generation af my Trackable Assets Package for Unity when I select "download selected trackables".
My UnityPackage generated have a size of 0 Bytes or few KBytes and when I import it on Unity, I have this message : "Error while importing package: Couldn't decompress package".

I noticed the site received an update concerning the creation of trackables, from now we just have to give it the width (instead of the width and height before the update), could this update caused my problem ?

Thank you for your help,

Re: Problem with UnityPackage generated

July 25, 2011 - 8:31am #5

Hello ppreuss,

Yes, It works ! Thank you !
After create a new project and upload my images in jpg format, I managed to download my UnityPackage and import it on Unity.

Thank you,

Re: Problem with UnityPackage generated

July 22, 2011 - 12:33pm #4

Hello MonsieurPoK,

Please try creating a new project in the My Trackables section of the website and converting your image to jpg before uploading. Let me know if this fixes your problem.

Thank you,

-Peter

Re: Problem with UnityPackage generated

July 22, 2011 - 12:44am #3

Hi,

Thank you for your answer, but my problem isn't resolved.
Indeed, when I generate the UnityPackage, I download a file with a size of 0 Bytes. So, I don't import this file in Unity.

Have you an idea for this bad generation ?

Thank you,

Re: Problem with UnityPackage generated

July 21, 2011 - 6:31am #2

Hello,

Please try re-downloading the package. Also make sure you import the package from within Unity. Do no open the unitypackage file without the Unity application open as this may cause an error importing the package.

Please let me know if this works for you.

Thank you,

-Peter

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