"We offer new support options and therefor the forums are now in read-only mode! Please check out our Support Center for more information." - Vuforia Engine Team

(Android) Black camera first time I install the App

Hello to everyone,

for some reason, the first time that I install the App on an Android Device, Vuforia ask me the Camera Permission, I tap on "Allow" and the screen remain black, the console on the Device Manager doesn't log nothing, it seems stuck for some reason. So if I put the app on the background and resume, everything goes fine again. This problem occur ONLY the first time that I install the App on a new Device. I tried several device, and I had the the same problem.

 

Any idea? I'm using Vuforia 8.1.11, Unity 2019.1.0f2 .

 

Thanks!

Hello,

I believe this is the same behavior as described in the following known issue: https://developer.vuforia.com/forum/unity/known-issues-unity-20191

Thanks,

Vuforia Engine Support