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Black border appears in landscape mode

October 11, 2019 - 9:31am #1

Hi.

I am implementing AR app.

The AR images are shown correctly when I see app in portrait mode.

However the horizontal border appears when I see app in landscape mode.

What is happening?

Thank you.

 

[Development Environment]

Unity 2019.2.0f1

Vuforia Engine AR 8.3.9

HUAWEI P20 lite(Android)

 

 

 

AttachmentSize
Image icon horizontal.jpg170.02 KB
Image icon vertical.jpg142.91 KB

Black border appears in landscape mode

October 15, 2019 - 2:30am #2

Hi,

I've tested the behavior using Unity 2019.2.2; Vuforia 8.3.8 and P20 Pro and was *not* able to reproduce the issue.

Please keep in mind that Unity handles the rendering and this type of issues are usually device related. This being said, could you please try and run the Core Sample app and see if the issue is reproducible?

If yes, please change the build settings to Open GLES 2 and try building the app again.

Thank you.

Vuforia Engine Support

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