Log in or register to post comments

Black borders around the camera on iPhone XR

January 15, 2019 - 5:02am #1

Using Unity 2018.2.5f1 + Vuforia 7.5.26

On some devices, the camera feed doesn't fill the screen, resulting in black borders appearing in the top and/or on both sides. In those zones, 3D elements are correctly displayed but there is no camera feed behind them.

See attached screenshot.

I had to remove our UI visual but you can still see the issue. The issue was especially visible on iPhone XR where both sides of the screen and the top were black.

AttachmentSize
Image icon black_border_iphoneXR.jpg62.75 KB

Black borders around the camera on iPhone XR

January 25, 2019 - 11:03am #3

Just want to say that we moved to 8.0.10 and the problem is solved :)

Black borders around the camera on iPhone XR

January 16, 2019 - 3:43pm #2

Hello,

This issue has not been observed during 7.5.X and 8.0.X device compatibility testing.

Are you using a CameraDeviceMode different than MODE_DEFAULT? Otherwise, please provide steps to reproduce with the Core samples or provide a minimal repro case so that we can attempt to duplicate.

Thanks,

Vuforia Engine Support

Log in or register to post comments