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Black Screen on Android 11

September 2, 2021 - 7:37am #1

Hello,

I use Unity 2021.1.16f and Vurforia 9.8.8.

My app works on Unity as well as 2 tablets (build and run, not distribution test on playstore yet) using Android 10 (Samsung Tab A7) and Android 7 (Samsung Galaxy Tab A 2016). But I have a black screen using my Oppo find x2 Neo having Android 11.

I checked the camera clipping and the change of Scripting Backend from "Mono" to "IL2CPP" but it's still black screen for the AR Camera...

Is there any other case of black screen on Android 11?

How can I make it work on Android 11? 

Thanks for your help and support !

Best regards

Jeff

 

Black Screen on Android 11

September 3, 2021 - 9:10am #3

In order to help you, I would need you to download and build the core samples on the devices and test to see if it fixes the issues.

We also had similar issues on Samsung devices (S21+) where the solution was to upgrade the ARCore services: https://developer.vuforia.com/forum/unity/samsung-s21-ar-camera-displaying-blackscreen-after-samsung-software-update

 

Kind regards,

Patrick Scheper

Technical Community Manager

Black Screen on Android 11

September 2, 2021 - 8:46am #2

Are you using URP ?

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