Same issue here, second Apple rejection in a row with Unity 2018.2.6f1, tried with one patch in the forums and delayed initialization but also rejected. Is there any reliable version to do a successful submission to the App Store?

We've been approved with 5.6 and legacy Vuforia 6 before but the problem was then on customers devices showing black screens.

3liot wrote:

Ah yes, I see.

It is Vuforia 7.2.23

Thanks

I am seeing this black screen issue when using your same versions of iOS, XCode, and Vuforia, but with Unity 2018.2.6f1 (one version newer than the one you use). However, if I wait ~10 seconds the camera feed starts. If you wait a while, do you eventually see the camera feed or is it permanently black for you? I've also noticed that this seems to occur when I launch the app offline and it resolves after launching the app with an internet connection. However, I'm still trying to consistently reproduce and resolve the issue and will continue investigating.

Can you confirm whether or not you screen remains black indefinitely or if the camera feed eventually displays after a 10-20 second delay?

Thanks,

Vuforia Engine Support

Ah yes, I see.

It is Vuforia 7.2.23

Thanks

3liot wrote:

It doesn't say what version of Vuforia it is in Unity, however when I try to update Vuforia from the Unity Help menu it tells me that Vuforia is up to date.

The Vuforia version should be visible within the Vuforia Configuration. Are you not seeing a version in this file?

Thanks,

Vuforia Engine Support

It doesn't say what version of Vuforia it is in Unity, however when I try to update Vuforia from the Unity Help menu it tells me that Vuforia is up to date.

Hello 3liot,

Which version of Vuforia are you using with this?

Thanks,

Vuforia Engine Support