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Camera flipped

hello

a client of ours is reporting that the camera image is flipped on their device after they return from an interaction (the image trigger opens a browser page or a 3d scene, and when they come back, the camera is flipped).

I cannot replicate the issue anywhere on any of my test devices including an identical device running the same version of iOS so I thought I'd check here to see if anyone has seen anything like this happen? I remember the camera flipping bug last year, but no mention of anything similar in the past year... any ideas?

build:

Unity 5.4.2, Vuforia 6.1.17.

 

client test device - camera flip:

ipad air 2, iOS 10.2

my test devices - cannot reproduce bug:

ipad air 2, iOS 10.2 also

ipad retina mini, + various iphones and ipads running various older versions of iOS as well as one with 10.2

thanks!

--Mike

 

I have the same issue after coming back from a fully screen video. The issue is still persistent after upgrading to Vuforia 6.2, perhaps this is a bug? It doesn't seem to occur on an Android build of the same project.