Hi,

Did you enable Vuforia Augmented Reality Support in Unity's XR Settings? File->Build Settings...->Player Settings...?

Thank you.

Vuforia Engine Support

Yes I've done that. The error comes when I try to add a target or AR camera. 

So this error is not from Vuforia.

I tried unity WebCamTexture and Unity freeze.

So I have problem with Unity accessing the web camera.

Hi @PipLAC

Could you please delete the "Library" folder in the root directory of your project? Please perform this action when the project is closed, afterwards re-open the project. My understanding is that this forces Unity to re-import all assets and may help to resolve the errors.

In addition before deleting the "Library" folder please make sure to backup your entire project in case of some unexpected errors.

Thank you.

Vuforia Engine Support

I've been doing this in a brand new project, so no need for a backup thankfully. I deleted the library file and it did seem to download some additional files. The problem is still there though, I can't add an AR camera or AR Target and I get the error log attached. 

If I delete the files that are giving the GUID errors will that work, or will that break it even more?

Hi,

In the attached print-screen I could only notice warnings, 0 Errors. You can ignore the warnings.

Do you get a pop error when adding the AR Camera? Try to add the AR Camera and let me know if you can see the GameObject in the Hierarchy.

Thank you.

Vuforia Engine Support

I get no error windows popping up, but I won't let me add anything Vuforia related into the hierarchy. If I try to add an AR camera or Image it asks to import the Vuforia files, downloads for a short while, then finishes without adding anything to the hierarchy. If I try again to add something the same thing happens as though it hasn't downloaded anything. 

Hi,

This is a a very strange behavior. Could you please create a new project and try following steps?

- Go under Build Settings-> Player Settings -> XR Settings and toggle the check/mark off and on

    Try add an AR Camera to the Scene

- if the above fails, go in the Unity Editor -> under your Asset -> select the Vuforia folder-> Right Click and select Reimport All ( make sure the above checkmark is selected, we want to have Vuforia Enabled)

    Try to add an AR Camera to the Scene

Both actions force  Vuforia to reimport

Thank you.

Vuforia Engine Support

I've tried both of those steps in an existing project and a new project, and neither worked. I've attached both of my console logs to show it's still having the same issues as before. 

Hi,

I believe that with the upgrade you made, somehow you have now 2 vuforia installs lingering in the Editor. One via normal update/install and the second one with the packatmanager. By deleting the Vuforia Folder from Assets, you should be able to import the AR Camera.

Thank you.

Vuforia Engine Support

Ok I'll try that, where is the Assets folder? Is it in the Unity project itself, or in the program files?

Hi,

I have should have been more specific, I was referring to the Assets folder in the project view from the Editor.

Thank you.

Vuforia Engine Support.

I tried deleting it completely out of the Assets folder in the project window and that didn't work. 

However, I used the Package Manager to remove Vuforia and then reinstall it, and that seems to have done the trick. I'll have to re-import the package every time on a new project, but at least it seems to be working, in both an existing project and a brand new project.

Thanks for your help :) 

Hi! i try to use vuforia in unity with the 2019.3.1f1 version, but i don't see vuforia at all, when i go in player settings, then xr settings, there's only "vr reality supported", and no "vuforia augmented reality supported". Can someone help me ?

Thank you in advance !

Hi,

The XR Settings will be deprecated in the future, hence Vuforia is not more available via that settings.

The recommended way to install is described in this article: https://library.vuforia.com/content/vuforia-library/en/articles/Solution/vuforia-engine-package-hosting-for-unity.html

(short version: download script, run it, Vuforia is installing)

Thank you.

Vuforia Engine Support

solved :) 

Hi, I can't find Vuforia Augmented Reality Support in Unity's XR Settings. Where should I find it to make it enable ?

Hi @shafizah,

The steps of activating Vuforia from XR Settings is not required anymore. It is enabled automatically after the installation.

Thank you.

Vuforia Engine Support

how?

Hi @rafaelrgarzong

You don't need to perform the step of manually activating Vuforia in XR Settings.

Once you installed Vuforia, via the script, you need to add a license in the Vuforia Configuration Settings and thats it, no other steps are required for Vuforia to work.

Thank you.

Vuforia Engine Support

vuforia augmented reality don't have in XR settings in unity 2019.3.7f1. what should I do even I have upload the license in vuforia.

Hi,

As mentioned in the below post, the step of manually activating Vuforia in XR Settings, is not required anymore.

Once you set the license up, as you already did, you can start creating your AR app.

Thank you.

Vuforia Engine Support

Has anyone solved this? All my AR projects with Vuforia are no longer working. I'm running Unity 2020.1.0b7 and can't see any of my Vuforia components in the inspector anymore. Any help would be appreciated!!

I've followed these steps, and even trashed, and reinstalled Unity. After importing the script, then installing Vuforia via package manager, there are no Vuforia settings anywhere. There is no where for me to put my Vuforia license in either. I'm running Unity 2020.1.0b7, and really need an update on this issue please!.

HI,

2020.x is still in beta and we do not plan to support beta versions of Unity, as a lot of things change from version to version.

Please use 2019.2/3. https://library.vuforia.com/content/vuforia-library/en/platform-support/supported-versions.html

Thank you.

Vuforia Engine Support

Urgent Help needed!   Please tel me the steps. I am using Unity 2019.3.14 on macos 10.15.2.

I am facing issue in dowloading Vuforia 9.1.7 via package manager in Unity 2019.3.14.    :(

Here are the steps :-

Step-1) When i try to download Vuforia from Package manager, its give me older version i.e vuforia 8.5.9

It do not shows vuforia 9.1.7 in package manager

Step-2) I downloaded a support packaged called "add-vuforia-package-9-1-7.unitypackage" from vuforia website.

After installing it in my project and restarting unity. Now i can see the Vuforia 9.1.7 as an option in Package Manager.

But it still do not downloads due to some Proxy issue.

The project encouters the following error while trying to download vuforia 9.1.7 in the project. pls check SCREENSHOT.

Urgent help needed.

Thannkyou.

Hi,

Based on the print-screen there is a high chance of this being a connection issue.

Have you tried disabling your antivirus and giving it a try?

Windows firewall does not block the connections.

Thank you.

Vuforia Engine Support

Please update your documentation to match the latest changes

Hi @cnmoise,

The documentation was updated on release on the 'new' way of installing Vuforia Engine.

If you are referring to another article, please let me know.

Thank you for your help.

Vuforia Engine Support

How did you solved it??? Seems Vuforia doesnt show in de XR Settings