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iPad Air 3 AR Camera Issue

October 1, 2019 - 12:44am #2

I am compiling an AR application on my iPad Air 3, and i just updated it to 13.1.1

for some reason when I open up the application the camera is fully zoomed in to a point where elements are unrecognisable.

Note - the application worked perfectly on android (Samsung Galaxy s8+ and a samsung Galaxy tab 4)

Any ideas how I can fix this issue?

 

attached one can see the camera zoom 

AttachmentSize
Image icon fullsizeoutput_1.jpeg220.58 KB
Image icon fullsizeoutput_2.jpeg263.19 KB
Image icon fullsizeoutput_3.jpeg137.18 KB

iPad Air 3 AR Camera Issue

October 2, 2019 - 7:10am #1

Hi,

Could you please create a new project and install the Vuforia Core samples? Let me know if the issue is still reproducible.

Thank you.

Vuforia Engine Support

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