"We offer new support options and therefor the forums are now in read-only mode! Please check out our Support Center for more information." - Vuforia Engine Team

Massive Problem with Vuforia Ground Plane in Unity

By chilton on Sun, 04/01/2018 - 17:43

Hi,

Here's the fifty dollar question: How can I detect if the Ground Plane is not supported on a particular device?

I love that Vuforia will run install on ancient devices. That's great. But I'm only using the Ground Plane feature, and it creates a false sense of hope in the user that it will work.

Here's the kicker--there appears to be no way to tell if it will fail, or has failed. It simply doesn't work. But no errors are reported. So to the user, MY SOFTWARE is at fault, and I have no way to tell them it's their hardware.

How can I detect if the Ground Plane is not supported on a particular device?

Do I need to create a giant database of all known good devices, and check the name of their hardware against it? Surely not, but I don't see any other way to do it at this time.

Thank you,

-Chilton

Hello Chilton,

The Positional Tracker will not initialize if the device does not support Ground Plane. Here is an example of how to check this at run time.

This is not enough. You need to check also de SmartTerrain is not null and started properly.

 

Also several S7 and S8 not working randomly.

 

[quote=Strasza]

Hello Chilton,