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Newbie: webcam showing black screen

April 9, 2018 - 10:17am #1

Hello - I am just starting out with Unity (ver 2017.4.0f1 Personal 64 bit). I am also using Vuforia built into Unity.  Added ARCamera to the Hierarchy panel.  When I click on the play button, I can see that the light on my webcam turns on.  But the game panel shows a black screen. I would very much appreciate some guidance here since I'm stuck.  I've searched on the web and it seems like others have encountered a similar problem....can't seem to figure out the fix.

 

I have checked to ensure that the device name is what appears on windows control panel.

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jkazmi
Joined:
April 5, 2018
Posts: 2
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Newbie: webcam showing black screen

April 9, 2018 - 10:45am #4

This article has some additional information about some of the fields in the Vuforia Configuration: https://library.vuforia.com/content/vuforia-library/en/articles/Solution/Working-with-Digital-Eyewear-in-Unity.html

Thanks,

Vuforia Support

Strasza
Joined:
June 13, 2017
Posts: 1710
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Newbie: webcam showing black screen

April 9, 2018 - 10:39am #3

That fixed it!  You're so awesome.  I can see the video feed now.

Where can I find the documentation for this setting to learn more about it?

jkazmi
Joined:
April 5, 2018
Posts: 2
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Newbie: webcam showing black screen

April 9, 2018 - 10:23am #2

Hello jkazmi,

Do you see this black screen when you have Device Type under Digital Eyewear set to "Handheld" in the Vuforia Configuration?

Thanks,

Vuforia Support

Strasza
Joined:
June 13, 2017
Posts: 1710
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