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Positional Device Tracker problem

Hello! I need some help with the following: I enabled the Positional Device Tracker to be able to see the 3d models even if the target image is not there anymore. Thing is, as soon as the camera recognizes the target, the models appear in the correct position for a split second, then they disappear and spawn again but far away at the bottom of the scene. I dont know what a'm doing wrong, i have tried to follow every single tutorial out there with no positive results. Help please!

Hi,

The behavior is strange. Could you please check the following:

1. Has the 12228_Dog the same coordinates as the Image Target Game Object?

2. Do you have scripts that suppose to move the Augmentations?

JorgeAntelo

Sat, 03/07/2020 - 07:02

In reply to by mcotora

Thanks for responding!.

Now responding:

1. No, the dog and the Image Target dont share the exact same coordinates. They are slightly apart (Is that a bad thing?).

2. None

Hi,

Could you please confirm on which device are you seeing this issue?

Also would it possible to provide the project for testing?

Thank you.

Vuforia Engine Support

RazvanTapu

Mon, 02/15/2021 - 09:46

hello. you had any luck with that?????. i have basically the same issue. once i stop objecttracker and positionaldevicetracker, after i start them again, the holograms are no longer visible

 

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