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Stuck on compiling database

May 4, 2020 - 9:22am #1

Hi!

 

I've used Vuforia before to teach my students how to do marked tracking. But now when I'm trying to download the database targets to import them to unity, it gets stuck on "compiling database". I've left it like this for hours a week ago. Now I've tryied to create a new account and do it again.

I don't know if there's an issue with my ip or if it gets stuck for everyone...

I need to start the Vuforia lessons very soon so I need it to work properly.

 

Thank you on advance!

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Image icon VuforiaDatabaseError.PNG80.29 KB

Stuck on compiling database

May 11, 2020 - 10:04am #4

Thank you very much!

 

I don't know why, but in another browser (in my case internet explorer) worked fine. Nobody of my students had the same issue but it helps to know possible troubleshoting. I think it could be caused by some add-on of chrome.

 

Thank you again for your help!

 

 

Stuck on compiling database

May 6, 2020 - 9:02am #3

I was able to download my Database using Microsoft Edge and not Chrome. Hope this helps!

Stuck on compiling database

May 6, 2020 - 12:39am #2

Hi,

I checked on my account and I was able to generate both type of databases.

Could you please try with another browser? and does it work with the other account?

Thank you.

Vuforia Engine Support

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