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Unity 2017.3 - licence key not removing watermark/logo?

January 30, 2018 - 5:23am #1

Hi,

I'm having an issue with a Vuforia project in Unity 2017.3 where the Vuforia watermark/logo is still showing despite having entered a valid key in VuforiaConfiguration. I know that the key is valid and working as I've tested the key with a older Unity 2017.1 project and it works fine (removes the Vuforia logo).

I've tried everything that I can think of to fix the issue - removing & readding all Vuforia assets to the project via player settings, triple checking that the key is being correctly entered, trying patched versions of the Unity client. No errors are being generated in the console (either in Unity or Xcode)

The only thing that seems wrong is that there's nothing listed to the right of "Vuforia Version" in VuforiaConfiguration in Unity. However the Xcode console is confirming that the app is using Vuforia SDK version 7.0.47.

Does anyone have any suggestions as to how to fix the issue?

Many thanks

Unity 2017.3 - licence key not removing watermark/logo?

February 2, 2018 - 8:34am #2

Hello SolistraDesign,

What kind of license key is it?

Thanks,

Vuforia Support

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