Hello, 

Thanks for your response. Unfortunately there is no longer an option for Vuforia Configuration following the update so I cannot follow these steps. 

However I have followed the steps after this when trying to update the 1st time.

Thanks,

Ellie

Hello,

Could you be facing a similar issues as discussed here?: https://developer.vuforia.com/forum/issues-and-bugs/vuforia-upgrade-installer-breaks-support-users

To upgrade the version of Vuforia embedded in the Unity Editor, please follow these steps:

1. Open the Unity Editor
2. Select Window->Vuforia Configuration
   • If there is an error message about Vuforia not being enabled, please follow the instructions and restart this process
3. If your version of Unity is eligible for a Vuforia update, you'll see a message and link to download the installer
4. Download and extract installer executable from downloaded ZIP file
5. Quit Unity Editor
6. Run the installer executable
   • For Windows, select the folder that corresponds to the installed version of the Unity Editor that is eligible for the Vuforia update. Ex: C:\Program Files\Unity_2018.1.4f1
   • For Mac, select the drive
     • If the Unity installation you're upgrading
       • IS NOT in /Applications/Unity/, select "Customize" and change the Location to the desired folder
       • IS in /Applications/Unity/, select "Install" to complete the installation
7. Restart the same version of the Unity Editor in Step #1
8. Verify the update in the Unity Editor via Window->Vuforia Configuration

If you have any previously installed Vuforia samples, you'll also want to download the updated versions of those from the Asset Store.

Thanks,

Vuforia Engine Support