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Unity does not recognise Vuforia update

January 29, 2019 - 12:22am #1

Hi, 

I have installed the Vuforia 8.0.10 update into my Unity_2018.3.2f1 file folder on Windows, but Unity does not recognise it.

The 7.5 version worked fine but since updating there is no option for Vuforia on Unity at all.

What can I do to resolve this?

Unity does not recognise Vuforia update

January 31, 2019 - 12:37am #3

Hello, 

Thanks for your response. Unfortunately there is no longer an option for Vuforia Configuration following the update so I cannot follow these steps. 

However I have followed the steps after this when trying to update the 1st time.

Thanks,

Ellie

Unity does not recognise Vuforia update

January 29, 2019 - 2:32pm #2

Hello,

Could you be facing a similar issues as discussed here?: https://developer.vuforia.com/forum/issues-and-bugs/vuforia-upgrade-installer-breaks-support-users

To upgrade the version of Vuforia embedded in the Unity Editor, please follow these steps:

  1. Open the Unity Editor
  2. Select Window->Vuforia Configuration
    • If there is an error message about Vuforia not being enabled, please follow the instructions and restart this process
  3. If your version of Unity is eligible for a Vuforia update, you'll see a message and link to download the installer
  4. Download and extract installer executable from downloaded ZIP file
  5. Quit Unity Editor
  6. Run the installer executable
    • For Windows, select the folder that corresponds to the installed version of the Unity Editor that is eligible for the Vuforia update. Ex: C:\Program Files\Unity_2018.1.4f1
    • For Mac, select the drive
      • If the Unity installation you're upgrading
        • IS NOT in /Applications/Unity/, select "Customize" and change the Location to the desired folder
        • IS in /Applications/Unity/, select "Install" to complete the installation
  7. Restart the same version of the Unity Editor in Step #1
  8. Verify the update in the Unity Editor via Window->Vuforia Configuration

If you have any previously installed Vuforia samples, you'll also want to download the updated versions of those from the Asset Store.

Thanks,

Vuforia Engine Support

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