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unsupported capture session configuration

By CuriscopeKidd on Fri, 03/09/2018 - 13:37

Hi all,

I'm getting to the end of another extremely painful upgrade of one of our projects to the latest Vuforia, Unity and GoogleVR versions. The last issue I need to fix is as follows:

  • build for iOS
  • enter HANDHELD_AR mode with Cardboard viewer (XRSettings.LoadDeviceByName("cardboard"))
  • press the 'gear / settings' icon to go to the native cardboard viewer selection screen
  • return to HANDHELD_AR mode by selecting 'skip'
  • video background is now black
  • The following error (seemingly from ARKit) is present in the log: Code-104 unsupported capture session configuration The unsupported mode in question is: 875704438 (YUV)

Can anyone help me ?

  • Unity 2017.3.0f3
  • Vuforia 7.0.36
  • GVR 1.110.0
  • iOS 11.0 
  • iPhone 7, iPhone 8
  • xCode 9.2

NOTE: this is similar but not the same as the sticky issue: Known issue when developing with Vuforia 7, Xcode 9.3 and iOS 11.3 beta (ARKit 1.5) the version numbers are different, and the problem presents differently.

Hello CuriscopeKidd,

Apologies for the delayed response.

Vuforia 7 has various issues with Cardboard and it is recommended that you use Vuforia VR instead. This will work on Cardboard viewers as well. Cardboard support will removed in a future Vuforia release.

Thanks,