Log in or register to post comments

Webcam not working

September 28, 2020 - 8:00am #1

Hi,

I am on Unity 2019.4.6f1 on a macbook pro mid 2012 (High Sierra) and I got this message error below.

When I play on Unity, I got only a black empty screen and the camera is not starting.

I precise I have no problem with the camera that works fine on other application.

It seems like I am not the first one to got this issue.

Please let me know how to fix this.

Thank you

 

 

AttachmentSize
Image icon error vuforia.jpeg30.92 KB
yzotero
Joined:
September 28, 2020
Posts: 1
Top

Webcam not working

March 28, 2022 - 8:00am #8

Hi,

since I updated to Vuforia 10 latest version I have the problem that my camera does not work in playmode anymore.

What should I do? It says "Failed to get Webcam Image".

I already deleted my ARCamera and added a new one but it does not help.

When I create a new and empty scene and add Camera + ImageTarget, it seems to work. I can see a camera feed.

Why does it not work on older scenes?

 

Any help appreciated!

Robert

AttachmentSize
Image icon Bildschirmfoto 2022-03-28 um 16.57.50.png34.21 KB
rzwodzwo
Joined:
August 8, 2011
Posts: 9
Top

Webcam not working

March 22, 2022 - 8:24pm #7

Hi. Select the Action menu, then select Scan for hardware changes. Wait for it to scan and reinstall updated drivers, restart your device, then try opening the Camera app again.

krunker

krunker
Joined:
March 23, 2022
Posts: 1
Top

Webcam not working

February 12, 2022 - 7:56am #6

/Users/username/Library/Unity/cache/packages/registry.packages.developer.vuforia.com/com.ptc.vuforia.engine@9.3.3/Vuforia/Editor/

 

 

 

Minty
Joined:
September 16, 2014
Posts: 1
Top

Webcam not working

April 23, 2021 - 7:18am #5

I also got that problem... i already follow the Tutorial on YT but it's still not working at all...

hypnos97
Joined:
April 23, 2021
Posts: 1
Top

Webcam not working

February 24, 2021 - 4:25am #4

Hi @ObriyanLewis

I replied to this thread: https://developer.vuforia.com/forum/issues-and-bugs/webcam-not-working#comment-72737

Thank you.

Vuforia Engine Support

mcotora
Joined:
March 15, 2019
Posts: 1674
Top

Webcam not working

February 14, 2021 - 3:37pm #3

I also got that problem... i already follow the Tutorial on YT but it's still not working at all...

i try to change my camera name on that xml file, but it's the same... nothing change...

pls help

ObriyanLewis
Joined:
February 2, 2021
Posts: 2
Top

Webcam not working

September 29, 2020 - 2:43am #2

Hi,

I believe you need to change the name to: "FaceTime HD Camera (Built-in)" for your camera in the webcamprofiles.xml, available under Packages/com.ptc.vuforia.engine/Vuforia/Editor/EditorResources/webcamprofiles.xml

Thank you.

Vuforia Engine Support

mcotora
Joined:
March 15, 2019
Posts: 1674
Top
Log in or register to post comments