after numerous reinstall I get no network message on start when there is network and then subsequent runs say invalid API key even though it is valid?

this thread applies but does not fix this issue?

https://developer.vuforia.com/forum/vuforia-40-beta/vuforia-app-key&sort=2

Just made a brand new project, unity 4.6.2, vuforia 4.0.11, and I'm getting invalid app key msg when I run the key despite trying 3 different keys. Internet is working fine....I can navigate vuforia's site for example but none of my keys are working. It says the keys are valid on your site... other project I had open prior to making a new one worked fine with the same key.

Ugh....so now we have to rely on vuforia's license servers having 100% uptime......

lmbarns wrote:

Just made a brand new project, unity 4.6.2, vuforia 4.0.11, and I'm getting invalid app key msg when I run the key despite trying 3 different keys. Internet is working fine....I can navigate vuforia's site for example but none of my keys are working. It says the keys are valid on your site... other project I had open prior to making a new one worked fine with the same key.

 

Ugh....so now we have to rely on vuforia's license servers having 100% uptime......

 

I initially thought just perhaps it was our company firewall but found same issue running at home over the weekend and here I am Monday morning and still app key reports invalid even though Licence Manager says it is valid.

Admitedly this is on the development no-plan route but "IF" we have paid $499 for a plan and this was happening my annoyance would be far greater than it is now.

Qualcomm what have you done to what was one of if not the best AR SDK tools on the market?  Are you deliberatly trying to trash it????

How about an answer please?

Yep. After posting here I went back to my old project on the same computer using the same key and was able to continue working since it had already activated (in that project) when the license server was working. Otherwise, dead in the water on any new projects....

This is pathetic. A few hours being down is one thing but all weekend and beyond with no word, no acknowledgement, do they even know people aren't able to use their product right now? Honestly doubt they even are aware.  

This is a production grade product still?!?!?!?

Just goes to show what's going to happen with live apps having to connect to the license server for the app to work. Inevitable to have downtime with any server that's online. This all or nothing internet requirement is going to kill vuforia.... Ugh.

@elpuerco63: Are you running on Windows Unity or OS X? Which version of Vuforia 4.0.xx are you using?

@lmbarns: You mentioned the 4.0.11, which was a Beta version. Could you try using 4.0.103?

Also, if receiving "Invalid License" in Unity Editor, please make sure that no extra spaces are at end of app key string.
 

I checked the spaces carefully.

While 4.0.11 is a beta version, it was working fine a week ago. The other project I opened works fine (same version), it's only new projects that won't connect. (new project with only 1 sample) I will update, but it was/is working in existing projects that were already authenticated. 

I'm using OSX. 

Current production licenses won't work in the 4.0.11 Beta SDK. You will get an "Invalid Key Used" error. I'd recommend upgrading your projects to 4.0.103.

@lmbarns: If you want me to test your app key to verify that it works, send it to me via PM.

@elpuerco63: See if the following post describes your environment:

https://developer.vuforia.com/forum/vuforia-40-beta/network-connection-error-unity-play-mode#comment-2048955

I'm picking up the other computer later today and will see if the new version works.

What's the point of the beta releases if the keys don't work with them?? There are only distribution keys right? There are no dev keys...I make an app and it gives me 1 key. Just saying....obviously it's time to update, but at the time it wasn't an option and it seems weird to not allow "beta" versions to be used for testing purposes..........

At the time I downloaded it, the release wasn't out. You'd think even a beta would let you work on the project and develop, I'm not releasing it just trying to make a new project to hash out integration of plugins that became broken after vuforia 4.

Here's a few points regarding the Beta keys:

• Beta keys were restricted to Beta SDK
• Beta keys and databases were removed in Production Release
• Keys with "None" plan are now available in Production SDK

There's a couple mentions about Beta Keys and DBs in this FAQ:

https://developer.vuforia.com/library/articles/FAQ/Transitioning-Apps-to-40-FAQ 

Well don't I feel like a horse's a***?

Apologies, it would appear I WAS still pointing to the beta package, which I thought I had updated....well obviously not!

My bad, works a treat, thanks.....(shame faced)