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CreatePlaneAnchor returning null intermittently

By dibely on Fri, 02/09/2018 - 13:51

Hi,

Sometimes when calling the CreatePlaneAnchor method on a PositionalDeviceTracker I'm finding that it is returning null and no matter what I do after this point it doesn't seem to ever return anything valid.

This is via the Unity API running on an Android device (Pixel 2 XL) and is intermittent after a stage has been reset - generally using the Unity sample code for setting up a Ground Plane.

Has anyone else experienced this issue and/or know what criteria would prevent the CreatePlaneAnchor returning a valid object? 

Thanks.

Hello,

Apologies for the delayed response.

Which version of the Vuforia SDK are you using?

Thanks,

Vuforia Support