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CreatePlaneAnchor returning null intermittently

February 9, 2018 - 5:51am #1

Hi,

Sometimes when calling the CreatePlaneAnchor method on a PositionalDeviceTracker I'm finding that it is returning null and no matter what I do after this point it doesn't seem to ever return anything valid.

This is via the Unity API running on an Android device (Pixel 2 XL) and is intermittent after a stage has been reset - generally using the Unity sample code for setting up a Ground Plane.

Has anyone else experienced this issue and/or know what criteria would prevent the CreatePlaneAnchor returning a valid object? 

Thanks.

CreatePlaneAnchor returning null intermittently

April 26, 2018 - 3:59am #6

I am having the same issue, using Samsung S8 and Unity 2017.4.0f1

CreatePlaneAnchor returning null intermittently

March 27, 2018 - 5:10pm #5

Happens to me too in Unity 2017.3.1f1 and 2017.4.0f1 on Motorola Moto G4

CreatePlaneAnchor returning null intermittently

March 6, 2018 - 4:57am #4

Same in Unity 2017.3.1p3 with a Samsung s8 Plus.

CreatePlaneAnchor returning null intermittently

March 1, 2018 - 12:00pm #3

Vuforia v7.0.43 via Unity 2017.3.0p3

CreatePlaneAnchor returning null intermittently

February 15, 2018 - 11:32am #2

Hello,

Apologies for the delayed response.

Which version of the Vuforia SDK are you using?

Thanks,

Vuforia Support

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