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AR objects are sticking to real objects in camera

September 12, 2020 - 4:16pm #1

Hi, We are creating a simple project in Unity with Vuforia.

We have an image-Target. After tracking is done, an object appear at left side far away from the target. The user have to turn his camera and find the object. After that he can walk to the object and walk around. (The target is not in camera view). We use extended tracking.

And everything was perfect on Sony xperia xz Premium and on Xiaomi Redmi note 7

On other devices (Redmi note 8 pro, Vivo v17, samsung galaxy a40) we have an issue. If somebody move his hand or body in front of the camera (the real person or object), the AR object sticks to it and moves with the real person in the view of camera. So, at the moment, we can manipulate with our hands in front of the camera with the AR object. And we don't need it. Because, if some body walks accidentally in front of the camera, the AR object sticks to them and everything is ruined.

Can somebody, please, tell us, what does affects the AR objects?

Thank you

(At gif preview: Left is good, right is bad)

AttachmentSize
Image icon AR_stick_issue.gif3.93 MB

AR objects are sticking to real objects in camera

September 23, 2020 - 5:56am #2

Hi,

Could you please confirm the SDK version?

Thank you.

Vuforia Engine Support

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