Log in or register to post comments

Illustrator Export script not working

Unity Editor
October 25, 2022 - 1:34pm #1

The VuMark-Export script appears to be broken, and I'm left with this error: "VuMark-Export: This document was not created with VuMark-Setup script!"

This happens even though I have used the setup script and was even able to verify the file to be "ready for export."

I am using Illustrator CC 27.0 (the latest version). This is after upgrading because I was unable to get it working on the earlier version I had. I resolved that issue by finally just installing the fonts manually from a random font website, since MyriadPro-Semibold is no longer included in the Myriad package from Adobe. That was headache number 1.

I managed to finally get a nice verified template file following all the rules outlined, but no matter what I do exporting doesn't seem to work. Now I realize the common response here is that I should be using a very old version of Illustrator that is no longer offered by Adobe. I am unable to do that since I do not manage my Adobe account so I can't talk directly with their support to obtain old versions.

Is there some way that I can replicate the macro used in the export script so that I can save out an SVG that doesn't fail your database upload processing? I tried to manually export an SVG and upload, but it failed.

Personally, I find it ridiculous that I am completely unable to use the VuMark feature of Vuforia because there is no other alternative from being forced to install some unsupported version of Illustrator. Even the font issue seemed like such an easy fix (change the fonts) but I was forced to dig for answers.

Looking forward to your response. Thanks!

Platform: 

Illustrator Export script not working

November 7, 2022 - 8:09am #4

Hey there,

 

I completely agree this is long overdue. We're prioritizing the issues accordingly and I will update this thread moving forward: https://developer.vuforia.com/forum/images/vumark-export-script-not-working#comment-75735.

 

Kind regards,

Patrick Scheper

Vuforia Engine Product Manager

Illustrator Export script not working

November 7, 2022 - 8:08am #3

Hey there,

 

I completely agree this is a long overdue. We're prioritizing the issues accordingly and I will update this thread moving forward: https://developer.vuforia.com/forum/images/vumark-export-script-not-working#comment-75735.

 

Kind regards,

Patrick Scheper

Vuforia Engine Product Manager

Illustrator Export script not working

October 25, 2022 - 5:55pm #2

I completely agree with you about this being ridiculous. I can't even find a 2020 version of Illustrator for Mac, Adobe no longer support anything beyond 2021. I'm a mentor for FIRST Robotics and using VuMarks is suggested. Also, I can't find a way to contact support to see if there is any work around, update. Please let me know if you find anything.



 

 

 

Log in or register to post comments