Hey,

changing the language worked. Atleast we're getting errors now instead of a freeze. Those are mostly font errors as reported in the other threads.

Hey there,

the setup dialog does not appear at all. Choosing the VuMark-Setup script from the scripts dropdown immediately freezes illustrator with no response at all.

The script is installed in the folder described in the guide, however as this is a german version of illustrator, the locale is different.

C:\Program Files\Adobe\Adobe Illustrator CC\Presets\de_DE\Scripts

Could this be the issue? Making a en_US folder just for the VuMark scripts dosen't work since they won't appear in illustrator that way.

And for the logs I don't know how to get them from illustrator if there are any.

The Setup script runs okay for me in Illustrator CC 2017.

• Do you get to the Setup dialog? If so, which options do you choose?
  
• Which folder did you install scripts to?
  

Hello,

Additionally, we just tried the setup script in AI CC 2017 and it worked fine for us.

Thanks.

Hello,

These are the first reports that I recall seeing where AI freezes when running the tool. Please respond if there is any additional data available, such as dialogue boxes or log messages.

Thanks.

Can anyone help out with this issue? We would like to create a VuMark to create a demo showcase. Are there maybe any logs we could look at to figure out why illustrator is freezing when the setup script is launched?