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Created VuMark - not working

May 23, 2017 - 5:11pm #1

Hello,

Our designer created a VuMark in illustrator. It passed the verification process and we exported the SVG. 

I've uploaded the SVG and it creates a target just fine in the database. I generate a target through the target manager and download the database, but when I try to scan them I'm getting nothing.

Could someone please suggest what we can do to troubleshoot? 

Created VuMark - not working

June 10, 2019 - 12:22am #8

hello.

I'm having the same problem,I do all of step you say and the creation of a VuMark in Illustrator passes all tests , but my camera can't detect vumark and  don't show model, even i use sample of vufouria when i change database don't show model

please help me

 

AttachmentSize
Image icon vumark-target.JPG45.11 KB
Image icon myVumark1_1 (1).png31.1 KB

Created VuMark - not working

November 1, 2017 - 11:14am #7

I have same problem. My VuMark attached. What is the problem ? Am I doing something wrong ?

dogu

AttachmentSize
Package icon VuLogo4.zip1.63 MB

Created VuMark - not working

July 26, 2017 - 1:30pm #6

Im facing the same problem ,The VuMark template passes all tests in illustrator but fails to upload.Also followed the suggestions from this thread.Im not sure whats happening.Please help!

Created VuMark - not working

July 10, 2017 - 7:35am #5

Hello,

Was a solution found for this? I'm have the same problem. No error but just not tracking. Work with the 'Morton Tuxedos' example but not with my own VuMark made and verified in illustrator. I have followed all the about suggested steps.

Created VuMark - not working

June 2, 2017 - 8:08am #4

Hello,

Here are some common issues to be aware of:

  1. The SDK will only recognize VuMark instances. Thus, after the SVG file has been uploaded to the Target Manager, you must create and download individual VuMark instances (also via the Target Manager). Note that this step will require you to input the string/numbers/bytes to be encoded.
  2. VuMark instances must be printed in the original aspect ratio (as generated via the Target Manager). When printing, insure that the 'fit to page' option is unchecked to keep the aspect ratio.
  3. Insure that you have both loaded and activated the dataset associated with the VuMarks.

If none of these apply to you, or do not resolve the issue, feel free to PM me a link with your VuMark AI and SVG file and we can take a look.

Thanks.


Created VuMark - not working

June 2, 2017 - 7:31am #3

Hi, I seem to struggle with the same problem.

 

The creation of a VuMark in Illustrator went without a hitch (verification was successful, every single time), I follow every single step as described; but when I try to read it, nothing happens...

 

As I can tell I'm not the only one struggling with this problem, could someone please offer a solution?

Created VuMark - not working

June 2, 2017 - 7:24am #2

I'm having the same problem. When I try scanning the sample Vumarks I get an instant result. But when I change the dataset, the sample application for Unity (HoloLens) doesn't recognize the VuMark.

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