By actdeveloper
on Tue, 08/06/2019 - 12:06
Hello,
We've created a VuMark. In Illutrator, it passes the Verify script and we can export it without a problem. But when we upload it in the target manager, it fails but we don't know why.
We tried increase the size of the clear space, but that didn't help.
any ideas?
Hello,
Hello,
Apologies for the inconvenience. We will continue to improve the VuMark Design to help identify failures before uploading to the portal.
Hello,
Hello,
Thank you for your answer.
Now I can't seem to be able to solve the problem with the Border and Clear Space. I don't understand why because they both are compound paths and they don't reach over the magenta indicator.
Hello,
Hello,
We cannot review the particulars of the design without the SVG file uploaded to the Target Manager. Can you provide that? Feel free to DM me a link if you're not comfortable with uploading here.
Thanks,
Vuforia Engine Support
Hello,
Hello,
I'm sending you a zip of the svg file.
Thank you for your help.
Hello!
Hello!
Did you have a chance to look at the file? We can't move forward with the VuMark until we solve that problem. Thx for all the help!
Hello,
Hello,
We've had a chance to review the design with the following feedback: