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Losing/stopping AR Experience around a ceiling

April 2, 2021 - 2:42am #1

Hi

In VuMark tracking, we are facing a problem with losing/stopping AR Experience once an angle on tracking an object is near by a ceiling. tracking around a ceiling works sometimes, but it does not work sometimes. We do not know in what case this problem can be occuring or what environmental factor can be causing this problem.

Can you share an insight or recommendation to fix this issue if you have similar experience?

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