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VuMark Export Error even with Samples

June 30, 2021 - 6:37am #1

Hi, with Adobe Illustrator 2021 the export runs into the error "This document was not created with VuMark-Setup script!". This happens even to the tuxedo and the chateau example as well as my own vumark which was verified correctly. I already searched the internet and the forums here but there was no solution. Can you please help? I also tried other Illustrator Versions.

 

Best Michael

VuMark Export Error even with Samples

November 1, 2021 - 2:20am #7

You can reach out to adobe support team through chat from adobe website to download earlier versions

VuMark Export Error even with Samples

October 29, 2021 - 10:10am #6

Also seeing the same error with the examples with both Illustrator 2022 and 2021. This is especially blocking for me because Adobe doesn't make it easy to download earlier versions of Illustrator anymore. Are there any fixes incoming for this?

VuMark Export Error even with Samples

July 2, 2021 - 12:39am #5

Hi,

so far I know the last verified version of Adobe Illustrate by the developer  team is 2019  (where it actually  it should works).

Developer mentioned hat it was also working recently for specific test  with 2020.

Possibly there is an issue with the 2021 version. The Vuforia Engine dev team is now informed about this and will check it.

I will let you know if there are further feedbacks  from dev team.

Thanks.

BR

Vuforia Engine Support

VuMark Export Error even with Samples

July 1, 2021 - 8:04am #4

So me again :)

I was able to solve the problem by using Illustrator 2020 (v.24.3) instead of 2021 (v.25.3.1)

try to install the older version of Illustrator

VuMark Export Error even with Samples

June 30, 2021 - 2:16pm #3

the same thing happens to me, I am using the Examples from Vuforia Chateau and MortonTuxedos

is there any Solution?

VuMark Export Error even with Samples

June 30, 2021 - 7:49am #2

Hi,

did you check the documents from the Vuforia developer portal for all requirements and steps:

1.)Designing a VuMark in Adobe Illustrator



2.)VuMark Design Guide

I will check with developer team if Adobe Illustrate 2021 is already supported or if there is some known issues.

Thanks!

BR

Vuforia Engine Support

 

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