Hey there,

I completely agree this is long overdue... We're prioritizing the issues accordingly and I will update this thread moving forward: https://developer.vuforia.com/forum/images/vumark-export-script-not-working#comment-75735.

Kind regards,

Patrick Scheper

Vuforia Engine Product Manager

If PTC  no longer support these VuMark Adobe Illustrator Scripts, and they have them available on their tools/downloads, then could they PLEASE open source them so one of us could fix them? Really, this is quite a ridiculous situation and very frustrating when we have a bunch of excited middle schoolers, anxious to use these tools, exposed to this shoddy support, leaves a bad taste in everyone's mouth.  



Please open source

VuMark-Setup-working

VuMark-Verify-working

VuMark-Export-NOT WORKING since 2020

Right now (at least I don't have any idea how) it's impossible to download  AI versions older than 26.0 which makes it impossible to prepare VuMarks in any available legal version of AI.

Is there any way to install older versions ?

From Adobe:

Subscription apps: Adobe provides installers for only our current apps and the previous major version of each. For more information, see Adobe software support guidelines.

So FIRST Robotics is using Vuforia and this STILL is not fixed as of 10/25/2022. Do we really have to keep going back to a 2020 version of Illustrator? I have the same problems as everyone else in this thread, the VuMark-Export.jsx script, when executed says "This document was not created with VuMark-Setup script!", and it was. I get this for both of the examples and my one VuMark I created.

refer to the post https://developer.vuforia.com/forum/vumarks/vumark-export-error-even-samples#comment-73470

BR

Vuforia Engine Support

So me again :)

I was able to solve the problem by using Illustrator 2020 (v.24.3) instead of 2021 (v.25.3.1)

try to install the older version of Illustrator

I have the same problem, every thing runs normal until I try to use vumark-export script, I use MortonTuxedos and Chateau both have the same problem, could any one Help here

Tested the MortonTuxedos.ai file in Illustrator CC 2018 (22.0.1) and it exports to an SVG template successfully. The error "This document was not created with VuMark-Setup script" might be showing if some required elements were changed or removed in the AI file. You might try downloading the VuMark Design Tools package from our site again to get an original version of the MortonTuxedos.ai to test with.

In your screenshot, there's a "Layer 1" below the rest of the VuMark-specific layers. The VuMark scripts might complain if other top-level layers appear at different places in the layers stack. Try moving the layer to the top of the layers stack and rename it to IMPORT. Store your content in this layer while you adapt and create or move necessary VuMark content into their respective layers. Check our in-depth Design Guide for more info about the respective VuMark-specific layers.

https://library.vuforia.com/content/vuforia-library/en/articles/Training/VuMark-Design-Guide.html

https://library.vuforia.com/content/vuforia-library/en/articles/Solution/Designing-a-VuMark-in-Adobe-Illustrator.html

I am experiencing the same issue, also on the downloaded examples. 

I can open Chateau.ai and MortonTuxedos.ai. I can run Files > Scripts > VuMark-Verify, and they verify.  But when I run File > Scripts > VuMark-Export, it displays the error "This document was not created with VuMark-Setup script!".  It seems to get as far as making the file, porting the graphic elements over, and crashes out right after the text / description elements are placed in the file.

Screenshot: https://gyazo.com/cf3a07ec5d80747edba0928b434b50ae

I am using Adobe Illustrator 2018, fully up to date.  Please advise; this is a blocker for a client project.