By NextgenCreative
on Tue, 08/29/2017 - 11:08
Has anyone come across the issue of VuMarks not loading in Unity before and have any possible solutions?
It happens in Unity 5.4.3 with Vuforia 6.2.6 and 6.2.10
See attached image.
Any help would be amazing.
Hello NextgenCreative,
Hello NextgenCreative,
Could you private message me a link to download your SVG file and the device database that is encountering these problems? This will make it much easier for me to reproduce and diagnose the issue you're having.
Thanks,
Would you also be able to
Would you also be able to confirm whether this is the only VuMark database you have loaded and activated in your project?
Thanks,
-Vuforia Support
Thanks for this.
Thanks for this.
Have sent private message however I did not receive a confirmation of it being sent after sending (took me to accounts detail page). Please indicate if this was not received.
Received and replied.
Received and replied.
Thanks,
-Vuforia Support
Just to add some additional
Just to add some additional details:
None of the VuMarks created in August work. The latest working one was created in May (the 19th VuMark in the database). I'm not able to see any significant differences between the working and non-working ones.