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VuMark uploads fails

October 1, 2021 - 4:48am #1

Hey all,

unfortunately our VuMarks fails while uploading to Target Manager. We made sure that everything is set up correctly in Adobe Illustrator. Could someone help us out? I attached both files.

Thanks!

AttachmentSize
Package icon Archiv.zip1.34 MB

VuMark uploads fails

October 11, 2021 - 7:58am #3

Hello,

For upload failures, please review the following information provided in the VuMark Design Guide (attached here, and also packaged with the VuMark Designer tool: https://developer.vuforia.com/downloads/tool). There are hints contained within that must be followed closely to insure successful processing by the Target Manager.

  • Section 5.6.2:
    • "Both the Border and Clear Space must be compound paths."
    • "If you’ve designed your Border or Clear Space with a path that has a simple stroke width, you can use Illustrator’s “Object->Expand…” or “Object->Expand Appearance” to convert it to a compound path. Any “Appearance Attributes” that are assigned to your shapes, paths, or objects in your VuMark must be removed prior to exporting as an SVG."
    • "You can use the Appearance Panel’s menu option “Reduce to Basic Appearance” to remove the Appearance Attributes."
  • Bright and Dark Element Layers HAVE to be above Contour

Typically, failed uploads have been related one or more of these issues.

Thanks,

Vuforia Engine Support

AttachmentSize
PDF icon VuMark Design Guide.pdf1.95 MB

VuMark uploads fails

October 11, 2021 - 2:33am #2

I have the same issues - help would be appreciated!

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