I'm unable to purchase a new Basic + Cloud license. I asked if a cancelled (but not deleted) license can be renewed, and Jacky Ding responded via email saying that I'll need to purchase a new one. Fine. I go to the Pricing page, click 'Buy', and click 'Confirm' in the pop-up that appears. A new tab opens and takes me back to the Pricing page.
I asked Jacky about it, and his response, to me saying the Pricing page was broken, was "Most of our customers purchase new licenses via our Pricing page".
I took a screen recording of the issue and uploaded it to my Google Drive. The recording is here.
If anyone has any ideas, that would be great. I've also logged a ticket with support already, and sent a response to Jacky, but I have a feeling it's going to be a while before I get a response.
Thanks.
Hello,
Hello,
Please open a ticket with our billing team and provide the relevant information:
https://developer.vuforia.com/support/contact/billing
Thanks,
Vuforia Engine Support