VuMarks and licensing

April 3, 2017 - 4:50pm #1


Here is a guide to the capabilities of VuMarks for each Vuforia license type:

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VuMark uploads fails

October 1, 2021 - 4:48am #3

Hey all,

unfortunately our VuMarks fails while uploading to Target Manager. We made sure that everything is set up correctly in Adobe Illustrator. Could someone help us out? I attached both files.


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Advice package for multiple VuMarks template

August 20, 2021 - 2:41am #1

Can I get advice, which package is the cheapest that can support more than one Vumark template in one database ?

Can basic package support it?

Thanks ^-^

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Vuforia 9.8.11

July 22, 2021 - 11:50am #2

I updated the vuforia engine to 9.8.11, VuMarkManager could not be found any more , so I downgraded vuforia again and now it works again.

is there another solution???

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VuMark not working HoloLens2

July 9, 2021 - 1:01pm #2

I tried using the VuMark MortonTuxedos Example in my HoloLens2 Application, when i try to scan it, nothing happens. (For testing purposes i wanted to show a sphere on top of it). The license key is correct. I also downloaded the generated VuMark from the Target Manager.

Maybe i got the sizes wrong, i want a 5cm wide image so i tried 50 and 0.05 for the VuMark target, i saw both variations on youtube tutorials but it didn't work for me.

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VuMark Export Error even with Samples

June 30, 2021 - 6:37am #5

Hi, with Adobe Illustrator 2021 the export runs into the error "This document was not created with VuMark-Setup script!". This happens even to the tuxedo and the chateau example as well as my own vumark which was verified correctly. I already searched the internet and the forums here but there was no solution. Can you please help? I also tried other Illustrator Versions.


Best Michael

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Basic plan vumark limits

May 14, 2021 - 3:28pm #1

Is there unlimited vumark in a basic plan? The documentation written that there are limits. In price i see green check at basic plan but I don't know if in the plan  are limits.


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Losing/stopping AR Experience around a ceiling

April 2, 2021 - 2:42am #3


In VuMark tracking, we are facing a problem with losing/stopping AR Experience once an angle on tracking an object is near by a ceiling. tracking around a ceiling works sometimes, but it does not work sometimes. We do not know in what case this problem can be occuring or what environmental factor can be causing this problem.

Can you share an insight or recommendation to fix this issue if you have similar experience?

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Issue to adjust a distance of Clipping Planes Far

March 21, 2021 - 6:44pm #3



We are developing a function to view AR Experience data with adjusting a distance and we are encountering one issue.

A displayed window gets black when a distance is adjusted with Far value on Clipping Planes in a camera. Can you let me know how to fix this problem if you have experienced similar issue?

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Are VuMarks the best solution to my problem?

March 2, 2021 - 6:00pm #2

Hi everyone, I'm making an AR android app using Unity and Vuforia wich works in the following way: when I detect a target, I search the target Id through a database and from that database I get the data wich will be overlayed on the target with some kind of UI. The thing is, do you think that using VuMarks would be the most appropriate way to approach this problem or do you think there's a better solution? Thanks in advance.

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